Elder Grove Website Privacy Policy
Effective Date: June 12, 2025
Last Updated: June 12, 2025

  1. Information We Collect
    We may collect personal information that you voluntarily provide to us when you:
  • Fill out a contact form or referral request
  • Subscribe to a newsletter or email list
  • Use our online services
    This information may include:
  • Full name
  • Email address
  • Phone number
  • Address (optional)
  • Relevant care or referral details
    We also automatically collect certain technical data such as:
  • IP address
  • Browser type
  • Operating system
  • Referring URLs and website usage data (via cookies or analytics tools)
  1. How We Use Your Information
    We use your personal information to:
  • Respond to inquiries and provide services
  • Facilitate care referrals and follow-up communication
  • Improve our website, services, and outreach
  • Send newsletters or updates (if you’ve opted in)
  1. Consent
    By using our website, you consent to the collection and use of your information as described
    in this policy. You may withdraw your consent at any time by contacting us at
    info@eldergrove.ca.
  2. Sharing of Information
    We do not sell or rent your personal information.
    We may share your information with:
  • Trusted third-party service providers (e.g., email or form providers)
  • Partnered care providers—but only with your consent
  • Authorities if required by law
  1. Data Security
    We implement appropriate technical and organizational measures to protect your personal
    information. However, no method of transmission over the Internet is 100% secure. We
    encourage you to contact us directly if you have privacy concerns.
  2. Cookies & Analytics
    Our website may use cookies or third-party analytics tools (such as Google Analytics) to
    gather data that helps improve the user experience. You can manage your cookie
    preferences through your browser settings.
  3. Your Rights
    Under Canadian privacy laws, you have the right to:
  • Access the personal data we hold about you
  • Request corrections
  • Withdraw your consent or request deletion
    To exercise these rights, email us at privacy@eldergrove.ca.
  1. Third-Party Links
    Our site may contain links to third-party websites. We are not responsible for the privacy
    practices or content of those sites.
  2. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this
    page with the “Last Updated” date revised.
  3. Contact Us
    If you have any questions about this Privacy Policy or your data, please contact:
    Elder Grove
    Toronto, ON, Canada
    �� privacy@eldergrove.ca